Spa etiquette

Recover, rest, relax

Booking of applications

·         Please feel free to send us your requests for application dates directly after you have received the confirmation of your stay.

·         Please tell us the desired application, time and date of your request.

·         You will receive a confirmation of the dates in advance by e-mail and a list of the applications on arrival.

We ask for your understanding that we cannot guarantee massage bookings on site, especially during busy periods such as weekends.

Date & Clothing

·         For the application you can simply wear a bathrobe.

·         We kindly ask you to take a seat in the foyer of the "Wald-Spa" 5 minutes before the start of your treatment. The corresponding massage therapist will pick you up there.

Children

·         The wellness area "Schlössla" is a quiet zone.

·         The adjoining sauna area "Schlössla" can be used from 15 years of age.

·         For families with children we offer the wellness area "Mattstein" with swimming pool, physiotherm heat cabin and Finnish textile sauna.

Health advice

·         All treatments offered at the wellness hotel Sponsel-Regus are exclusively wellness treatments.

·         We do not offer medical applications.

Cancellation

·         Cancellation of your appointment is free of charge up to 24 hours before the start of treatment. After that time, we reserve the right to charge 100% of the price.